Frequently asked questions about the service and patients.
IS FINANCING AVAILABLE?
We do not offer financing.
HOW CAN I SCHEDULE AN APPOINTMENT?
To schedule an appointment you can use the following channels:
- Calling the office phone: +57 (602) 558-0000
- Writing to our WhatsApp: +57 (318) 597-5907
- In the Schedule your appointment! section.
WHEN IS THE FOLLOW UP APPOINTMENT?
WHAT KIND OF PATIENTS DO YOU SEE?
The follow up appointment depends on the pathology.
We serve all private patients and prepaid medicine services .
HOW LONG DOES THE CONSULTATION AND PROCEDURES TAKE?
ARE THERE EFFECTIVE TREATMENTS FOR ACNE, ?
The consultations last 20-30 minutes. And the procedures according to the type of procedure.
WHAT IF I HAVE A PROBLEM WITH THE PAYMENT?
Please fill out the contact form on the page Main establishing your case. Please send an email to: davidmendezlopez@dermahelp.co (We appreciate if screenshot from the payment screen / receipts are send)
Yes, there are solutions, and here at Derma Help we'll help you find one!
DO YOU OFFER APPOINTMENTS IN OTHER LANGUAGES?
We offer consultations in Spanish 🇪🇸, Portuguese 🇧🇷 and English 🇺🇸 (Subject to translator availability).
HEALTH PROVIDERS IN NETWORK
AVAILABLE PAYMENT METHODS
+57 (602) 558-0000 • +57 (602) 487-8106 • +57 (318) 409-5364
© Derma Help is a brand of Sinelu Care, part of the Alea One SAS group.
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